FastComet Reviews by Customers & Editor Opinion – 2019
Price: $2.95/mo*
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Choosing a wrong hosting company or plan can waste you hard earned money or even your precious time. We are going to review FastComet.
In this review, we will take a look at their background, their pricing, customers support, their services features, and the pros and cons etc. Interested in FastComet? Read this full review & customers experience with FastComet.
FastComet Review 2019
What is FastComet?
FastComet is a small but top rated hosting company & has launched its public cloud hosting service in late 2013.
As you can read on their website, FastComet team has been in the web hosting business for more than 9 years. With their previous experience in web hosting industry the company has change its business model from service-oriented to a product-oriented.
FastComet SSD cloud hosting is one of the most affordable in the market with a rocket-fast 24/7 support.
Today, with more than 9 years experience, FastComet is San Francisco, California, U.S.A. based web hosting company, offers a wide range of services under one roof including shared hosting, VPS hosting, dedicated servers etc. FastComet does not offers reseller hosting.
Talking about the customer base, they host over 45,000 customers across 83 countries and counting. This figure simply reveals that this is a small company and people are happy with their services.
Uptime & Reliability
99.9% Uptime Guarantee
FastComet Offers stable web hosting with 99.9% network uptime. Their proactive monitoring approach prevents 99% of most common issues and ensures excellent performance and uninterrupted uptime for your website.
They perform daily and weekly backup or all clients sites to secure data. Over all its a good hosting provider in this date.
Features
Advance Features
FastComet offers advance features for complete website setup. All plans includes limited SSD storage and unlimited bandwidth. StartSmart plan includes single website hosting while ScaleRight & SpeedUp plans includes multiple website in single account. You will get cPanel for operating your site.
Speed and security are important factors. Luckily, FastComet offers free let’s encrypt ssl, cloudflare CDN and BitNinja server security in all shared plans.
FastComet offer free domain registration with every hosting package for life time. This means, your domain will get renewal every year with in hosting account renewal.
There is 45 days money back guarantee. Fastcomet charges same renewal price on renewals. Users can upgrade and downgrade within any shared hosting package with just one click with out paying extra charges.
With this company you can host any CMS like WordPress, Joomla, Drupal etc. You can easily install CMS through softaculous auto installer within few clicks located in cPanel.
FastComet Offers stunning SSD based hosting for wordpress. However there is no intuitive dashboard for wordpress hosting. FastComet WordPress Hosting is same as its shared hosting with cPanel. You can install wordpress with few clicks through softaculous auto installer.
Lots of tutorials and videos are available on site for self help or setting up website.
Support
Instant Customer Support
Customer Service Lines:
- Live Chat
- Phone Support
- Tickets
You can contact them through live chat, phone support email or support tickets. Tutorials are available on site for self help. WordPress & other CMS help articles will help you setup your website with ease.
Pricing
Transparent Pricing
FastComet pricing starts from $2.95 – $9.95 per month. You may choose from 3 different plans depending on your website size and needs.
If you choose month to month billing, there is a setup fee of $19.95 for monthly account. They offers free hosting trial for 14 days to test out their service with any payment.
Their VPS plans range in pricing depending on the amount of space and storage you need. Pricing ranges from $59.95 – $139.95/mo.
The company offers fully managed dedicated server plans, pricing from $139.00 – $419.00 a month. All plans come with Free application installation, free module installation and free application upgrade.
FastComet Pricing, Plans & Features Specification – 2019
Shared Hosting Plans
| Plans | Space | Bandwidth | Number of Sites | Price | ||
|---|---|---|---|---|---|---|
| StartSmart | 15 GB | Unlimited | cPanel | 1 | $2.95 | More Details |
| ScaleRight | 25 GB | Unlimited | cPanel | Unlimited | $5.95 | More Details |
| SpeedUp RocketBooster | 35 GB | Unlimited | cPanel | Unlimited | $9.95 | More Details |
VPS Hosting Plans
| Plans | Space (GB) | CPU | RAM (GB) | Price | |
|---|---|---|---|---|---|
| VPS Cloud 1 | 24 | 1 | 2 | $59.95 | More Details |
| VPS Cloud 2 | 48 | 2 | 4 | $69.95 | More Details |
| VPS Cloud 3 | 96 | 4 | 8 | $89.95 | More Details |
| VPS Cloud 4 | 192 | 6 | 12 | $139.95 | More Details |
Dedicated Server Plans
| Plans | Space (GB) | CPU | RAM (GB) | Price | |
|---|---|---|---|---|---|
| US DS 1 | 96 | 4 | 4 | $139.00 | More Details |
| US DS 2 | 192 | 6 | 8 | $179.00 | More Details |
| US DS 3 | 384 | 8 | 16 | $259.00 | More Details |
| US DS 4 | 768 | 12 | 32 | $419.00 | More Details |
Cloud Hosting Plans
| Plans | Space (GB) | CPU | RAM (GB) | Bandwidth (TB) | Price | |
|---|---|---|---|---|---|---|
| US Cloud 1 | 24 | 1 | 1 | 2 | $49.95 | More Details |
| US Cloud 2 | 48 | 2 | 2 | 3 | $59.95 | More Details |
| US Cloud 3 | 96 | 4 | 4 | 4 | $79.95 | More Details |
| US Cloud 4 | 192 | 6 | 8 | 8 | $129.95 | More Details |
Note: Price and features may vary. Please check latest pricing at official website
User Friendly
FastComet has friendly user interface and fully responsive client area. Whole site is easy to navigate. You will get cPanel interface to manage your sites. You can purchase, activate and manage your products and services with easy at your convenience.
Website control panel is accessible from any device like tablet, smartphone or desktop. You can submit a support request via your phone, table or desktop computer.
Technology
All FastComet servers runs on high-end Intel SSD drives and the latest E5 processors with 32GB RAM.
Server Locations
Multi Server Locations
- London
- Amsterdam
- Singapore
- Tokyo
- Chicago
- Dallas
- Frankfurt
- Newark
Pros:
- 24/7 Tech Support
- 99.9% Uptime Guarantee
- 45 Day Money Back Guarantee
- Extensive Self-Help Information through videos and tutorials
- Same renewal price
- Free website transfer
- Upgrade / downgrade in all shared plans
- Free cancellation, No contact
- 7 Different Server Locations
Cons:
- $19.95 Setup Fee for Monthly Accounts
- No Dedicated IP addon for Shared Account
FastComet Rating
- Uptime & Reliable
- Pricing
- User Friendly
- Features
- Support
Summary
If you are looking for change in host or online startup, FastComet offers a nice perks of features for a complete website setup in genuine price.
User Review
( votes)
Fastcomet got the worst Uptime & Reliability ever. Don’t know how they got positive reviews everywhere. I hope this review will be allowed to show here cos my website has been down for hours and this is not the first time.
Dear Ernest,
We would like to thank you for the time you took to share your experience with the service till now, and as much as it hurt us to say the unfortunate events that you described which occurred a few days ago.
With that said, we would like to further confirm to you that indeed the reason behind your website inaccessibility was a large scale DDoS attack. A DDoS is a malicious attempt to bring down the whole server and all websites hosted on it. To do this, the attackers compromise several systems and through them attack a single system, causing a denial of service for all websites on the targeted system.
We have layers of services including hardware solutions that work to protect customers from DDoS attacks. Unfortunately, because of the fact that the attack is distributed (comes from many sources), stopping it is a really complex and time-consuming task.
Our admin team acted immediately and mitigated the issue. Further checks were placed in order to prevent such attack from happening again.
Please do understanding that we aren’t saying that we are perfect or anything like that. On the contrary, we are fully aware that there is always room for improvement. Therefore, since day one we are constantly working on improving not only the performance and security but also the overall service itself. We are continually committing resources and efforts to ensure that this is the case, and we would like to assure you that we would continue to work in this direction.
We want to say that our system administration team have been monitoring the environment closely since the attack started, and continue to do so even to this day. This way we would further ensure that everything is operating as usual. Again we would like to apologize for this whole inconvenience.
Kind regards,
FastComet Team
FastComet does not work well. I paid for hosting for Unlimited Domains. I am allowed to host one domain. For the second domain, you must pay for hosting again. It’s not fair. I asked for a refund on the second day after the purchase. I need hosting for Unlimited Domains. They just do not answer. And do not return money. They are deceivers.
4 4Official reply from the host
Dear Olga,
We are sorry you feel this way. We were able to track your ticket and chat correspondence with our colleagues and would like to address your concerns accordingly.
It seems that based on your lack of knowledge and probably language barrier miscommunication, you got a totally wrong idea of the whole situation, so we would do our best to clarify it for you. Opposed to your statement that you have not received any reply from us, from the ticketing history, we can see that all team members involved were extremely responsive. What is more, we have made multiple efforts to assist you on how to get started with us, we have even contacted you over the phone to personally on board you.
We can see that the reason for your frustration is that you have thought that hosting an additional website, using our multi-domain name package is a paid service. According to our system, you have recently opened a ScaleRight hosting account with us, that indeed allows you host an unlimited number of domains under a single hosting account. The exact wording of “host unlimited domains” means you can have different websites for each domain, and/or can point more than one domain to any of your sites. All of these websites will share the account resources and cPanel account. This means you have the luxury and comfort of managing all of your websites from the one place and all on the same server!
To add any of your existing domains to your FastComet account you simply need to point your domain’s nameservers to FastComet and add the domain as an addon or parked domain in your cPanel account, depending on the content you wish to host on it. However, you must already own the domain names you want to use. If you do not own a domain, you typically want to register (buy) one to use with your hosting. If you want more than one domain name, you will need to register each domain before you can use it.
FastComet offers you a single FREE domain name registration along with every new hosting account. This domain name is registered under your names and remains yours forever, renewed for free, as long as you keep your hosting services with us active. You have already taken advantage of this offer. You have also already created an addon domain of your account associated with a new domain name, that you already own. We can open the website on our end and see the fresh installation of a new WordPress install on it.
To summarize all of this, despite the initial frustration, you have managed to successfully add your free additional website under your ScaleRight hosting account. You are now welcome to start managing it. If you have further questions or need assistance, we would be happy to help via our official Support channels. And we truly hope that you would reconsider your cancellation request as the reason for it seems invalid.
Please let us know if there is anything else we can do for you!
Thank you,
FastComet Team
4
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