Nexcess Review

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Nexcess Expert Review

Nexcess was started 20 years ago from today. But for a few times, it is creating a buzz in the hosting market. The demand for good and managed web hosting is increasing day by day. The Nexcess has a lot going for it, including its perfect price balance with features, performance, etc., but it has a few drawbacks.

In this review, we will discuss Nexcess’s managed WordPress hosting detailed features, price, pros, and cons. We hope these key points will help you decide to choose Nexcess hosting.

Read this Nexcess review till the end and decide whether you should choose them or not.

1

Overview

What is Nexcess?

Nexcess (LiquidWeb’s sister company) is an American web hosting company that specializes in shared Managed WordPress hosting, WooCommerce hosting, Magento hosting, Cloud hosting, and Enterprise hosting. The products are available on the nexcess.net website, and it is accessible worldwide. Nexcess is the growing hosting company in users (totaling over 45,000+ websites).

Like many hosting companies, Nexcess operates data centers in the North America of the United States. It owns data centers in US Midwest, Southfield, MI, and US Midwest, Dearborn, MI. Apart from the US, they have servers in Europe (UK & Netherland) and Asia Pacific (Sydney).

Being a LiquiWeb brand, the Nexcess is well priced. However, its snob value, features, and capabilities are unparalleled.

Let’s dive into more details:

Main Key Features & WordPress Hosting Overview

PHP Workers:Base 10 (Scalable to 20 max)
Uptime Claim:99.99%
Free Domain:No
Website Transfer:Yes
Control Panel:Custom Dashboard
Free CDN250GB
Free SSL:Yes
Moneyback Guarantee:14 Days Free Trial
Plans Names:Spark, Maker, Designer, Builder, Producer, Executive, & Enterprise
Support:24/7
Pricing:Starting at $19 per month (renews at $19/mo)
Promo Code:50% OFF ($9.50/month)
2

Pros of Nexcess Hosting

Things we like

Nexcess offers a 100% uptime SLA statement on its hosting services. It’s true based on our experience. This cloud hosting is scalable, secure, super-fast, and is perfect for WordPress and digital commerce platforms.

The basic entry-level plan is just not affordable but contains enough resources. 2TB bandwidth, 15GB storage, and 10 PHP Workers are pretty higher than its competitors.

On top of that, every customer gets priority support. They have one of the best and knowledgeable teams in the industry.

Managed Hosting

Nexcess Cloud infrastructure, which automatically keeps your WordPress website + WooCommerce store updated & secure.

Once you create an account on their Managed WooCommerce hosting, they’ll make sure your store stays open so you can continuously accept orders and build your business.

Dedicated Support Team

Support is available 24/7 by phone, live chat, email, and ticketing system. Technical support on live chat is only available during business hours but available through tickets 24 hours.

For emergencies, you can call on their phone numbers at any time to resolve issues. The United States-based customer service is quite good, knowledgeable, and helpful. 

Beyond this, you can access Knowledge Library for tutorials and how-to material for self-help.

14 Days of Free Trial

Sign up for a 14-day free trial and experience the difference between Managed WordPress & WooCommerce. There is no need for a credit card.

You’ll get two weeks to explore a dashboard or portal interface and site that loads with ultra-fast speed, with auto-scaling and automatic plugin and platform updates built-in, so you can focus on what you do best.

Website Migration

Once your account is active with Nexcess, they will move every file of your website. Request a migration through the portal.

Website migration can take 2-5 days depending on the complexity of your website and based on first-come, first-serve.

A lot’s of Premium Freebies

When you sign up for a plan with this company, you get many premium plugins as freebies. The premium plugins include iThemes security pro & Sync, Performance Monitor plugin, Astra pro, Qubely Pro, Elementor, Ninja forms, and lots more.

Inbuilt Caching

NGINX Accelerator comes by default in all plans. It accelerates content and application delivery. The NGINX Cache is a micro-cache that compresses and stores static content in memory for short periods.

Faster Site with More PHP Workers

Nexcess offers ten base PHP Workers in the entry-level spark plan, and these PHP Workers can scale up to 20. Apart from this, we have reviewed Kinsta, too who offers 2 PHP Workers in the Starter plan at $30/mo.

Daily Backups

The backup feature is available in the dashboard. You can restore your website any time within a click if any disaster happens.

Strong Security Features

All the Nexcess plans come with premium plugins, including iThemes security pro. So nothing is worrying about WordPress site security. It fixes all the website errors, vulnerabilities and removes malware magically.

Local Brute Force Protection, Two-Factor Authentication, and quick site scan can be activated in just one click. Also, a free SSL certificate for encryption comes by default.

Scalability

Every plan has easy cloud auto-scaling to maintain the tsunami of users traffic. The first cumulative 24 hours of scaling for your site are free. After that, you will be charged $6/hour (billed in 30-minute increments).

Advanced auto-scaling is available in the dashboard for uncontrolled traffic and that will incur a $99 charge for enabling it.

Free CDN

Content Delivery Network (CDN) service is included in every plan. By default, it’s 250 GBs without any additional cost.

If needed more, it is priced at $0.10/GB. Enabling CDN service improves load times for your website magically.

Developer Friendly

All plans come with a 1-click staging site. You can easily get a staging copy of production to be able to test anything.

User-friendly dashboard

Nexcess offers easy to use dashboard that is loaded with many features. You can manage DNS, email accounts, MySQL, PhpMyAdmin, SSL installation (Owned SSL and let’s encrypt both support), backups, FTP & ssh details, and performance tune-ups.

You can manage PHP versions (PHP 7.4 is the latest, 8 not supported yet) and can monitor bandwidth usage and PHP-FPM right from the dashboard.

3

Cons of Nexcess Hosting

Things could have been added

If there are Pros then obviously, there will be cons too. We will not hide the cons of Nexcess. We will share everything that we have experienced.

No Free Domain

Nexcess does not offer free domain registration. However, paid domain registration is available.
The best part is you get a free subdomain that will live your site instantly.

Late response from support team

After research, there are many complaints about support. They response late on tickets for the support-related issues. However, the sales team is available around the clock. This company has an in-house team of technicians and as they work only during business hours. This could be improved.

All the major issues can be solved by calling them on their phone numbers after submitting a ticket.

No Money back guarantee on Prepaid orders

If you are expecting a standard 30 days money-back guarantee. You will not get it. The monthly options do offer a refund if canceled early. The introductory annual prepaid offer is non-refundable.

No Dedicated IP addon

Yes, that’s right. According to the statement by the sales team, Nexcess does not offer dedicated IP addresses on the lower plans of the Managed WordPress platform. They offer a dedicated IP address on the Producer plan and above.

This is a very disappointing thing.

4

Nexcess Pricing, Hosting Plans & Key Features

Hosting plans Specifications

WordPress Hosting

The Nexcess managed hosting solutions are priced between $19 to $999 per month. The Nexcess WordPress Hosting is available in seven plans: Spark, Marker, Designer, Builder, Producer, Executive, and Enterprise.

Spark: This is an entry-level plan that starts at $19 per month. You get one domain hosting, 15GB disk space and 2TB bandwidth, an SSL certificate, CDN, and unlimited email accounts.

Maker: This plan costs $79 per month. You get five domain names, 40GB disk space and 3TB bandwidth, SSL certificate, and unlimited email accounts.

Designer: This plan is priced at $109 per month. Host up to 10 sites, 60GB disk space and 4TB bandwidth, SSL certificate, and unlimited email accounts.

Builder: This plan starts at $149 per month. You get 25 domain names, 100GB disk space and 5TB bandwidth, SSL certificate, and unlimited email accounts.

Producer: This plan costs $299 per month. You get 50 domain names, 300GB disk space and 5TB bandwidth, SSL certificate, and unlimited email accounts.

Executive: This plan starts at $549 per month. You get 100 domain names, 500GB disk space and 10TB bandwidth, SSL certificate, and unlimited email accounts.

Enterprise: This is the highest level plan and it costs $999 per month. You get 250 domain names, 800GB disk space and 10TB bandwidth, SSL certificate, and unlimited email accounts.

Full Price Info:

WordPress Hosting$19 – $999
Magento Hosting$49 – $849
WooCommerce Hosting$19 – $999
Cloud Hosting$49 – $849
5

Conclusion

Is Nexcess a good choice?

Yes, we do recommend Nexcess for its good hosting.

Our Nexcess Hosting experience started out well.

Their speed, uptime, and support were all good. Moreover, they offer plenty of useful features with their managed hosting plans.

Also, they offer strong security options, a great uptime, plenty of WordPress premium plugins, and multiple tiers of hosting packages suitable for different customers. The pricing starts at $9.50/month with our special discount.

Nexcess Managed WordPress Hosting really makes things faster and allows more concurrent connections with 10 base PHP Workers given in entry-level spark plan and those can scale up to 20.

Overall, Nexcess delivers decent performance and good value for your money.

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User’s and Editor’s Review & Scores

9.6 Total Score
Excellent!

Nexcess delivers decent performance and good value for your money.

Uptime
9.5
Features
9.5
Support
9.3
Pricing
9.5
Ease of Use
9.5
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